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Customer Service Representative
CHOCOLALA, United Arab Emirates
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
High School or equivalent
Total Vacancies
1 Job
Posted on
May 17, 2023
Last Date
Jun 17, 2023
Location(s)
Job Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
Customer Service Representative Requirements:
- Preferably UAE NATIONALS
- High school diploma, general education degree, or equivalent.
- Excellent communication skills
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Job Specification
CHOCOLALA
Information Technology and Services - Ras Al khaimah, Ras al-Khaimah, United Arab Emirates