Who We Are: At Huda Beauty, our Vision is to lead in creating a democratized beauty industry where power is given back to people to define, create, and enjoy beauty for themselves! Launched by award-winning beauty powerhouse Huda Kattan in 2013, Huda Beauty is one of the world’s fastest growing beauty brands. As a company, we are fueled by purpose which allows us to approach things differently so that we can create products, content, and a community like no other. A lot has changed since our launch in 2013, but something that will forever remain at the core of Huda Beauty is our focus on business excellence and our unwavering passion for kindness!
Summary: Our Social community is at the heart of what we do. They are a 70 million-strong group of beauty lovers who engage with us daily. We value our community above all else. They help shape and define multiple facets of the business; from our comms strategy to our product portfolio itself. Community is everything to Huda Beauty.
We are looking for a passionate, dedicated, and enthusiastic Community Executive to manage our communities across Social Media.
This position not only requires a deep understanding of Social platforms, excellent communication skills and passion for building and nurturing communities, but a genuine sense of pride and responsibility in managing the biggest beauty community on the planet.
Essential Duties and Responsibilities:
Working with our Content amp; Production teams to publish our planned social content across platforms.
Develop amp; implement strategies to build amp; grow a passionate community across our primary social platforms.
Foster meaningful connections with our community, influencers and brand advocates by responding to comments, messages and inquiries in a timely and brand-appropriate way.
Work alongside our in-house Customer Service team to build processes to manage current amp; prospective customer concerns / queries / issues.
Speak with Social users to gain appropriate permissions to share content with our wider community.
Be able to work outside of standard hours to ensure specific pieces of content are being engaged with. (This will be reflected in scheduled office hours)
Monitor Social platforms to ensure the safety and protection of our community against spam or unwanted content and comments.
Utilize Social monitoring tools to track conversations and sentiment within our community
Engage in personal and meaningful conversation with our community across DMs, comments and by proactively finding appropriate content.
Regularly report on the overall growth of our community as well as the speed and cadence in which our community is being engaged with.
Requirements
Requirements:
Bachelor's degree in Marketing, Communications, Journalism, or related field.
4+ years of experience in social media management / community management
Demonstrated experience managing social media campaigns across various platforms.
Strong knowledge of social media platforms, best practices, and trends.
Excellent written and verbal communication skills.
Ability to multitask and manage multiple projects simultaneously.
Creative and strategic thinker.
Experience with social media analytics and reporting.
Excellent time-management and organizational skills.
Strong attention to detail and accuracy.
Ability to work independently and in a team environment.
Fluent on IG amp; all social media platforms including Facebook, TikTok, YouTube, amp; Snapchat
Experience in Beauty amp; Cosmetics is preferred
Creative mindset and able to think outside the box
Project management skills
Agility is a must
Dynamic and team player
Proficient writer with the ability to adapt language and messaging depending on platform and audience
Strong problem solving and analytical ability
Strong interpersonal skills with a consumer-focused attitude
Benefits
Requirements:
Bachelor's degree in Marketing, Communications, Journalism, or related field.
4+ years of experience in social media management / community management
Demonstrated experience managing social media campaigns across various platforms.
Strong knowledge of social media platforms, best practices, and trends.
Excellent written and verbal communication skills.
Ability to multitask and manage multiple projects simultaneously.
Creative and strategic thinker.
Experience with social media analytics and reporting.
Excellent time-management and organizational skills.
Strong attention to detail and accuracy.
Ability to work independently and i