ABOUT US
WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that positively impacts their lives. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences.
WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom-create our offering to solve business challenges
WHERE YOU FIT IN | We aim to build an inspiring organization with an engaged and high-performing culture. We believe in possibilities. We connect to the future. Think of unlimited digital potential, global reach, limitless content, unreal experiences, and real connections now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!
Requirements
ABOUT THE ROLE
The purpose of our Key Account Manager is to drive business development and growth opportunities through dedicated customer-centric service delivery. You will be responsible for maintaining a holistic and continuous focus on service excellence; and will be accountable for identifying and nurturing business development opportunities with existing Key Client/s.
- Development and implement a customer-centric business development strategy
- Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs
- Revenue management and forecasting on a regular basis (weekly, monthly and quarterly)
- Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer-related queries
- Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization
- Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions
- Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions
- Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution
- Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company’s products and services
ABOUT YOU:
The ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items. You will be a visionary team leader who is self-driven and able to work independently. Those with experience in the mobile digital entertainment industry would be at a distinct advantage
Other qualifications include:
- Bachelors in Management Sciences
- Proven track record as Key Account Manager (ideally within a VAS/Digital content company and/or Telco)
- Excellent knowledge of the Digital space within the Telecom Operator landscape
- Strong communication skills with a client-centric approach to solution-selling
- Ability to influence and persuasively articulate a value proposition
- A proven track record of structuring and managing complex negotiations to successful closure and execution
- Strong analytical skills and previous experience with revenue forecasting
- Fluent in English and Arabic
- Ability to travel regionally and internationally
- Minimum 5 years of relevant experience
Benefits
Paid time offMedical and Health insuranceFlat hierarchies and short decision-making paths Cooperation in a highly motivated, young, international team spread across 3 continents An attractive location in a creative and modern office in downtown Riyadh.