System Administrator
Melodica, United Arab Emirates

• Ensure the teams are using the correct discount codes, daily.
• Investigate and report if any of the teams are using incorrect or unauthorised discount codes or discounts, daily.
• Reconcile the CRM system with the bank daily.
• Reconcile the earned revenue for music and dance, in the CRM system daily.
• Review all Change Request Forms for approval or rejection. Follow the change process for all approved change requests.
• Review all freezing requests, daily. Approve or reject freezing requests as per company policy and if approved, follow the freezing process.
• Report all non-compliance to the relevant manager.
• Develop and implement all CRM system policies and procedures.
  · Keep up to date with system updates and inform the concerned management of such updates. · Responsibility for the correct naming of files and documents in the OneDrive and that all files and documents are maintained in the correct folder. · Open to receiving feedback from colleagues. · Represent Melodica, to all external parties, in a positive way. Ensure confidentiality of all sensitive information (personal information as well as company information). · Adhere to and ensure compliance with all company policies, procedures, and local labour law. · Ensure all task deadlines, set by Management, are met and all requested documents or work are submitted on time. · Maintain the tidiness of the email inbox. Junk and spam mail must be deleted. · Responsibility for the correct naming of files and documents in the OneDrive and that all files and documents are maintained in the correct folder. · Respect and work closely with all colleagues and immediate supervisor/line manager. · Any other task as assigned by the Management. Follow all instructions assigned by the immediate supervisor/line manager.

Requirements

• Minimum Diploma in Administration, similar qualification, or relevant experience.
  Minimum two (1years’ experience in a similar role.
• · Good communication skills (fluent spoken and written English).
• · Advanced I.T. skills including MS Excel, MS Word, MS Outlook and MS PowerPoint.· Friendly and confident personality. · Provide a high level of customer service to both internal and external customers. · Self-motivated and able to work with minimal supervision.· Approachable and positive attitude.· Ability to multi-task, prioritise and manage time effectively.
  Critical thinking Analytical skills is preferred

Job Rewards and Benefits