The essentials

  • Experience1 Year
  • Career levelEntry Level
  • ShiftMorning Shift
  • EducationForex, CFD industry, CRM, Vietnamese, Korean, Mandarin, Thai

What you’ll be doing

Responsibilities

  • Promote the company’s FX and CFD products and services to prospective and existing clients
  • Develop and maintain long-term client relationships to drive retention and account growth
  • Convert high-quality leads into active and loyal trading clients
  • Increase upsell and cross-sell opportunities across client portfolios
  • Deliver consistent, high-level customer service across the client lifecycle
  • Stay up to date with financial markets, trading conditions, and product updates
  • Work towards and consistently achieve defined sales and retention targets

What we’re looking for

Requirements / Must-have skills

  • Native or fluent in Vietnamese, Japanese, Thai, Mandarin or Korean (spoken and written)
  • Previous experience in FX & CFD industry (mandatory)
  • Prior experience in a retention role within a Forex/CFD brokerage
  • Strong sales, negotiation, and objection-handling skills
  • Target-driven experience in a fast-paced environment
  • Strong numerical and analytical thinking
  • Computer literate with CRM and office tools experience
  • Experience working with international brokerage teams
  • Familiarity with trading platforms and financial markets
  • Experience managing client portfolios in a sales or retention environment

Perks & benefits

  • Accomodation
  • Health Insurance
  • Incentive Bonus
  • Leaves
  • Life Insurance
  • Medical
  • Sports and Entertainment
  • Transport
Personalbuero U. Herrmann

About the employer

Personalbuero U. Herrmann

Human Resources · Hannover, Germany

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