Mercans
Verified
Senior Specialist Reporting
- Remote
- Full Time
The essentials
- Experience5 Years
- Career levelSVP/VP/HOD
- ShiftMorning Shift
- EducationCareer level: Senior Executive. Experience: 5 years. Employment type: Full-Time. Shift: Morning Shift. Work mode: remote or online. Salary: 9000 - 30 AED. Bachelor’s Degree in Computer Science, Information Systems, or a related field. Minimum 5 years of e
What you’ll be doing
This role is a back-end function focused on the development and configuration of reports within the Mercans Global Payroll Software HR Blizz (HRB). The Report Specialist shall collaborate with clients and internal teams to comprehend complex reporting needs and technical specifications, translating them into HRB report configurations.
What we’re looking for
Key Responsibilities
- End-to-End Report Setup: Manage the full lifecycle of report setup within HR Blizz—from requirement gathering and analysis to configuration, QA testing, client delivery, and post-deployment support.
- Translate client, compliance, and operational requirements into scalable, standardized, or customized report formats.
- Multi-Country Compliance & Localization: Build country-specific payroll reports that meet local legal requirements (e.g. tax authority submissions, wage summaries, year-end reports).
- Monitor and apply regulatory changes across countries and ensure reporting outputs remain compliant.
- Client-Specific Customization: Work closely with global clients and internal stakeholders to capture business logic and reporting KPIs.
- Deliver tailored reports, dashboards, and visualization tools that provide actionable insights into labor costs, headcount, turnover, and more.
- Platform Configuration & Technical Development: Utilize reporting frameworks and tools (Thymeleaf, MS SQL, HTML/XML, Markdown) to build and modify reports.
- Configure integrations and data templates that support seamless report exports and downstream processing.
- System Limitations & Enhancements: Identify gaps between reporting requirements and platform capabilities.
- Develop workarounds or propose system enhancements, collaborating with the Product and Development teams.
- Testing & Quality Assurance: Design and execute test plans for all reports to validate logic, compliance, and data accuracy.
- Collaborate with QA teams to resolve defects and support UAT with clear technical documentation.
- Develop and execute unit tests to validate the accuracy and functionality of report configurations in accordance with QA processes, ensuring the production of anticipated outcomes.
- Automation & Innovation: Create reusable, parameterized report templates to support scalability and automation.
- Contribute ideas and prototypes for automation, such as scheduled reports, dynamic dashboards, and auto-validation tools.
- Cross-Border Collaboration: Coordinate with global teams—including Payroll Operations, Compliance, Support, and Engineering—to ensure seamless, compliant report delivery.
- Share knowledge across regions and contribute to global reporting standards and practices.
- Documentation & Knowledge Sharing: Maintain detailed configuration records, calculation logic, and country-specific notes.
- Contribute to the internal knowledge base and mentor Specialists – Reports by sharing best practices and supporting onboarding efforts.
- Actively participate in HRB-related training sessions, product and compliance knowledge transfer sessions, and review provided materials to ensure a high level of expertise in product and report configuration.
- Incident Resolution & Continuous Improvement: Analyze recurring configuration issues and implement root cause corrections.
- Track metrics like defect ratios, resolution time, and SLA compliance to drive continuous improvement.
Perks & benefits
- Accomodation
- Communication
- Health Insurance
- Incentive Bonus
- Leaves
- Life Insurance
- Medical
- Pension
- Transport
About Us
Mercans is a global leader in payroll technology and EOR services. Mercans' global payroll platform, HR Blizz™ enables SMBs and enterprise businesses to manage payrolls across 160 countries. With 23 years of global payroll expertise, Mer
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