CISCO HCS Engineer (Cisco Voice)
Avira Technologies, United Arab Emirates
Job Description
Cisco Hosted Collaboration Solution (HCS) is a next-generation UC and collaboration platform, which is cloud-based solution, empower service providers who want to offer unique Cisco collaboration technologies using hosted and managed models with having the opportunity to create “as a service” offers.
We Avira Technologies are hiring CISCO HCS Engineer for our Dubai and Jeddah Location. candidate who is applying must have 3-5 years hands on experience. it is full time job in Dubai & Jeddah.
intresting candidates please send your resume at "hr@aviratechnologies.com" while mentioned location in Subject line. Candidated from Dubai, KSA and Pakistan can apply.
Job Specification
- Relevant experience of 3-5 years on Cisco Voice, including UCCX (Contact Centre)
- Hands-on experience in Cisco Voice / IP Telephony / UC solutions such as - Cisco Unified Communications Manager (CUCM), Unity Connection, IM Presence, Mobility, Voice and Video Conferencing.
- Hands-on experience in Cisco Contact Centre solution such as - HCS-CC, UCCE, UCCX, Recording.
- Knowledge of SIP protocol, H.323, MGCP, SCCP, SIP Voice Gateways and Quality-of-Service.
- Knowledge on Session Border Controllers, Routing and Switching Skills on IOS.
- Knowledge in scripting Call Centre applications / customise IVR call flow
- Ability to manage, configure and troubleshoot Cisco Routers and Switches.
- Hands-on and extensive experience in installing, managing and configuring Cisco Hosted Collaboration Solution or traditional on-Premise UC/Collaboration solutions.
- Experience on Provisioning, Assurance and Unified Management applications such as CUCDM, CCDM, UCS Manager, and Prime Central.
- Integration experience with in legacy IP PBX / TDM PBXs
- Knowledge of Cisco Unified Fabric -Nexus, MDS, Storage, UCS and VMWare.