Room Attendant - LEGOLAND Hotel

Room Attendant - LEGOLAND Hotel
LEGOLAND Hotel, United Arab Emirates

Experience
2 Years
Salary
0 - 0 AED
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
1 Job
Posted on
Dec 9, 2020
Last Date
Jan 9, 2021
Location(s)

Job Description

Cleans guest rooms as assigned ensuring the Hotel’s established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guests and guests’ rooms.

Key Objectives:

Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, attention to (LEGO) details efficiency and guest satisfaction throughout all areas of the Hotel.

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Ability to exert physical effort in using cleaning equipment

Ability to endure abundant physical movements in cleaning various guest rooms

Main Duties:

Use correct cleaning chemicals for designated surfaces, according to the hotel’s regulations and hotel requirements

Clean guest rooms by category priority

Transport cleaning supplies, amenities and linens to assigned guest room and position securely

Service assigned guest rooms daily

Empty trash containers

Discard any room service trays/items from the room

Remove all dirty linens and replace with clean par to designated layout

Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, shower curtain, hair dryer and floor

Replace facial, toilet tissue and bathroom amenities in correct amount and location

Replace laundry bags and tickets

Clean closets on checkout rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow

Dust all furniture through-out the room and LEGO features on daily basis

Check that LEGO features are complete

Realign furniture to floor plan

Open all drawers/doors in checkout rooms and remove items left behind by guests. Dust inside

Check around bed & chairs for debris and remove if present

Inspect condition of all furniture and carpet for tears, rips or stains: report any damages to the floor leads

Dust pictures, frames and mirrors

Remove dust and debris on television, clock radio and remote control

Set correct time on clock

Clean all lamps and light switches; check for power working order

Remove dust, spots and smears from windows, ledges and frames

Empty liquid from ice bucket and wipe all surfaces dry

Remove water from coffee machine and clean thoroughly

Remove dust on drapes weekly and realign to correct position daily

Inspect condition of amenities in desk, drawers and guest service directory; replace designated amounts at proper locations within the room

Ensure presence of fire safety and DNDS signs. Inspect conditions and replace as needed

Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Remove dust, stains and marks from all baseboards, ledges and corners

Vacuum carpet in guest rooms

Spray room with deodorizer

Update room status’s cleaned on assignment sheet

Record no service requests and do not disturb rooms on your Room Assignment list. Report them to Managers or Floor Leads and check status of sign before you leave your assigned area

Reorganize cart and stock at the end of each shift

Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction

Ensuring all LEGO pieces that are provided in the room are picked up and placed back into the container

Record any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manger, Floor Leads or Housem

Job Specification

Other Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements are representative of the knowledge, skill, and/or ability to require

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to work a flexible schedule including evenings, weekends and holidays

Health & Safety:

To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.

To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through:

Following reasonable instruction related to health & safety.

Reporting dangerous situations or deficiencies in health & safety arrangements.

To only use work equipment in accordance with training.

To not interfere or misuse anything provided for the purposes for health & safety.

Are You a Star?

In order to be qualified for this role you should possess the below criteria:

High school diploma or equivalent preferred.

1 – 3 years of successful experience in a housekeeping department and/or room attendant position.

The Best Part of The Story

We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

Job Rewards and Benefits

LEGOLAND Hotel

Hospitality - Dubai, United Arab Emirates
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