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Receptionist - Lexus - Ras Al Khaimah Job in United Arab Emirates
Al Futtaim Private Company LLC , United Arab Emirates

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Experience
2 Years
Salary
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
1 Job
Posted on
Jan 15, 2021
Last Date
Apr 29, 2021
Location(s)

Job Description

JOB PURPOSE:

To receive the customers in the workshop and also handle the telephone board to facilitate proper customer reception and better communication-flow.

KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes, not tasks

Direct Lexus guests to the concerned person or departments like service manager, service advisor, appointment staff, cashier, and the like.

Demonstrate a very pleasing temperament and welcome Lexus guest with humility and courteousness.

Attend to all the incoming calls and direct the same to the concerned staff members without delay as soon as possible. If the concerned telephone extension is busy, the caller is advised either to wait for the line or to call back. In case the called person is not available on his seat or he is out on official duties, the message is taken and passed on to him as soon as he returns from outside or a company mobile can be provided as well.

Attend to customer inquiries on the phone or personal regarding Workshop timings, telephone numbers, locations, etc. Normal inquiries are handled by the job holder herself. In case of technical information or any other serious nature, the inquiries are directed to the concerned person for their handling.

JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job

Job Specification

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Minimum Qualifications and Knowledge

Diploma or Degree in : Diploma / Bachelor Degree / or Equivalent

2-3 years of relevant experience in a reputed organization in a similar role

Job-Specific Skills: Knowledge of PBX Board handling, Read, Write, and Speak English fluently. Preferably can speak Arabic and is computer literate.

Behavioral Competencies :

Integrity

Analytical

Customer Orientated

Follow-up

Oral Communication

Teamwork

Planning and Organizing

Perseverance

Assertiveness

Task Orientated

Jo

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Apply now »

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates