JOB PURPOSE:
Ensure that front desk reception is attended at all times. Answer all telephone calls based on the standard telephone handling. Responsible for stationery & Pantry ordering and management for Famco associates. Manage to dispatch of all couriers for inbound and outbound. Support facilities & maintenance. Monitor pool cars and ensure SOP has been carried out.
KEY ACCOUNTABILITIES: Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes, not tasks
Ensure that front desk reception is always attended and accurate tracking for all visitors are in place.
Ensure dispatching of all couriers for inbound and outbound.
Ensure the incoming and outgoing calls are attended to on time and in line with the standard telephone handling process.
Manage the in and out of Pool Cars based on the SOP.
Monitor stationeries and pantry supplies and ensure office staff requirements are met on time.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge: Degree/Diploma in Commerce/Business Administration.
Minimum Experience: 2-3 years of working experience in the reception and office administration
Job-Specific Skills: Fluent in written and spoken English, proficient in MS Office and administration skills.
Behavioral Competencies: Strong interpersonal, organizational, and advanced telephone skills. Excellent communication, Organizing, Analytical.