Automotive Training Consultant - Automotive - Corporate - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
About the Role
The role will cover training needs analysis by way of assessment with subsequent design, development, planning and implementation of Sales, Soft Skills, Aftersales and Staff Development training utilizing blended learning. Using knowledge of the effectiveness of methods such as digital training, classroom training, demonstrations, train the trainer, meetings, conferences, workshops and eLearning.
About the Task
Develop and deliver engaging training to ensure that all distributor and company policies and procedures are adhered to, in line with Academy quality standards and stakeholders approval
Coach, Train and Mentor Delegates as well as Academy Associates.
Create and encourage positive, energetic, memorable and productive learning environments for all delegates/participants.
Complete different levels of training impact including Pre and Post training assessment for knowledge gained to promote continuous improvement.
Embed eLearning material into training programme, create eLearning material, online assessments
Ensure active promotion and continuous improvement of staff and customer engagement activities.
Work closely with the Brand to develop training that enhances business performance, measure such performance and make adjustments to programmes to continually improve.
Ensure Health, Safety & Environment (HSE) management system requirements and SOPs are implemented in the area of responsibility.
Follow emergency & evacuation procedures of the company.
Ensure that HSE training awareness are undertaken for self and team members as required by HSE management system.
Provide support during Internal/External Audits and take necessary corrective actions against audit findings.
Participate in HSE incident investigation as appropriate and ensure corrective preventive actions are adequately taken and closed out.
Job Specification
About the Requirements
Minimum Qualifications and Knowledge:
Bachelor’s degree or equivalent in Education, Management or Engineering
Knowledge of adult learning processes, instructional design techniques, best practice learning tools and evaluation methodologies
Working knowledge and understanding of Automotive processes and systems
Minimum Experience:
A minimum of 4 years’ experience in training design, delivery, assessments and training technologies.
Job-Specific Skills:
Ability to train and coach, build relationships and utilise skills appropriately
Ability to provide outstanding customer service
Ability adjust priorities and structure time wisely in a fast paced environment
Ability to maintain strong administration skills; Ability to communicate in a clear, concise, understandable manner and listen attentively to others to understand material, and provide instructions to all employees.
PC Literate, proficient in Microsoft Office Programs
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