Floor Runner
LEGOLAND Hotel, United Arab Emirates
Job Description
The floor runner ensures all guest request are delivered in accordance with the standards, guidelines and policies established by LLD. To clean the guest rooms as assigned ensuring the Hotel’s established standards of cleanliness and they are responsible for reporting any maintenance deficiencies and ensures the confidentiality and security of all guests and guests’ rooms.
Main Responsibilities:
To deliver guest’s request to guestrooms prior efficiently and promptly
Top make up the baby cot and additional amenities to be delivered to guest room
To maintain all interactions with guests are handled professionally and with care adhering to hotel’s policies and procedures. To keep storeroom / pantry clean and tidy
To maximize recycling opportunities while it is not jeopardizing quality assurance
Delivery and collecting of linen to all the assigned floors
Perform handyman work for any special assignment issued
Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, attention to (LEGO) details efficiency and guest satisfaction throughout all areas of the Hotel
To report for duty punctually wearing the correct uniform and name tag always
To provide a courteous and professional service always
To maintain good working relationships with your own colleagues and all other departments
Take extreme care with personal grooming to maintain a consistently high level of professional appearance
To carry out any other reasonable duties and responsibilities as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements are representative of the knowledge, skill, and/or ability to require
Must be able to work a flexible schedule including evenings, weekends and holidays
Other Requirements:
Able to work under pressure
Self-starter, results oriented and a team player
Pleasant personality with good organizational skills
Good problem solving skills
Independent and self–motivated with good communication, presentation and interpersonal skills
Able to work in shift working environment
Health & Safety:
To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.
To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through:
Following reasonable instruction related to health & safety.
Reporting dangerous situations or deficiencies in health & safety arrangements.
To only use work equipment in accordance with training.
To not interfere or misuse anything provided for the purposes for health & safety
Job Specification
Are You A Star?
In order to be qualified for this role you should possess the below criteria:
1 – 3 years of successful experience in a housekeeping department on same position.
Able to work under pressure
Self-starter, results oriented and a team player
Pleasant personality with good organizational skills
Good problem-solving skills, as well as customer service
Independent and self motivated with good communication, presentation and interpersonal skills.
The Best Part Of The Story
We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.
We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
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