Pool Attendent
LEGOLAND Hotel, United Arab Emirates
Job Description
Play Your Part
In this role you will require to maintain the upkeep and cleanliness of swimming pool area and ensuring maximum guest satisfaction and adhering to the standard required by our hotel. To upkeep and maintain the safety requirement at the pool side, maintain cleanliness of the changing rooms at all time and to clean the guest rooms as assigned ensuring the Hotel’s established standards of cleanliness, if required. You will also be responsible for reporting any maintenance deficiencies and ensure the confidentiality and security of all guests and guests’ rooms.
Key Skills:
Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
To follow up duties from the previous shift.
To handle equipment with care and cleaning supplies.
To respond to work order and follow up where cleaning is needed.
To sweep, mop floor.
To vacuum pool area to remove dust and dirt.
To clean furniture, fixture, glass and mirror surrounding.
To ensure cleaning equipment are in order and stored appropriately.
To have a complete understanding of the Hotel’s employee handbook and adhere to the regulations contained within.
To maintain a high standard of personal appearance and hygiene always.
To have a complete understanding of and adhere to the Hotel’s policy relating to fire & emergency contained within.
Advise the office of any lost property and valuable and return these to the office as soon as possible.
To maximize recycling opportunities while it is not jeopardizing quality assurance.
Report any guest complaints, incidents of suspicious persons at the assigned area to the Public Area Team Leader.
Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, attention to (LEGO) details efficiency and guest satisfaction throughout all areas of the Hotel.
To report for duty punctually wearing the correct uniform and name tag always.
To provide a courteous and professional service at all times.
To maintain good working relationships with your own colleagues and all other departments.
Take extreme care with personal grooming to maintain a consistently high level of professional appearance.
To carry out any other reasonable duties and responsibilities as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements are representative of the knowledge, skill, and/or ability to require.
Must be able to work a flexible schedule including evenings, weekends and holidays.
Health & Safety:
To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.
To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through:
Following reasonable instruction related to health & safety.
Reporting dangerous situations or deficiencies in health & safety arrangements.
To only use work equipment in accordance with training.
To not interfere or misuse anything provided for the purposes for health & safety.
Job Specification
Are You a Star?
In order to be qualified for this role you should possess the below criteria:
2 years’ experience working on the same position
Able to work under pressure
Self-starter, results oriented and a team player
Pleasant personality with good organizational skills
Good problem-solving skills, as well as customer service
Independent and self–motivated with good communication, presentation and interpersonal skills
Possess strong analytical, interpersonal and communication skills
Able to work in shift working environment
Knowledge and understanding of safety and security procedures as related to health, liability, loss prevention, incident reporting, etc. is essential.
Able to work under pressure
Self-starter, results oriented and a team player
Pleasant personality with good organizational skills
Good problem solving skills
Independent and self–motivated with good communication, presentation and interpersonal skills
Able to work in shift working environment
The Best Part of The Story
We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.
We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
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