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Warranty Cost Clerk (X2) - Toyota - RAK & Sharjah Job in United Arab Emirates
Al Futtaim Private Company LLC , United Arab Emirates

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2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Jan 31, 2021
Last Date
Apr 29, 2021

Job Description

Job Purpose:

The purpose of this role is to perform and end to end process on Warranty claims received by the dealership & submission to the Principle – Toyota Motor Corporation with minimum rejection rate & maximum accuracy.

Job Description:

Claim: Claim creation, submission & resubmission of warranty claims for all warranty jobs done in the dealership, to Aftersales Distributor Operation (ADO) - Warranty Dept. as per ADO guidelines

Rejections: Reclaim rejected &/or cancelled claims through Aftersales Distributor Warranty.

Parts storage: Ensure the Warranty replaced parts are stored and disposed in the dealership as per Warranty policy. And point of contact for Internal Audit inspections of the Warranty Room.

Approval request: Create accurate Electronic Warranty Approval Request Form (EWARF) in the SAP as per ADO guidelines

Branch Self Approval (BSA): Review and approve warranty repair as per ADO guidelines.

Claim Adjudication: Process warrant claim (Toyota Motor Cooperation & Al-Futtaim Motors Extended Warranty) as per ADO guidelines

Job Specification

Qualification, Experience & Skills:

Minimum Qualification: University Graduate

Minimum Experience: Related Experience

Job-Specific Skills:

General skills required for the job:

Knowledge of automobile mechanisms.

Knowledge of Flat rate manuals

Knowledge of Electronic part catalogue

Specials Skills

Knowledge & usage of SAP & Repair Order Costing.

Good PC skills including proficiency in MS Office, MS

MS Power point & Excel.

Excellent typing speed and accuracy.

Knowledge about warranty online system.

Good English communication skills (verbal & written)

The ability to manage time effectively.

Ability to handle multi-tasks.

Behavioral Competencies:

Analytical, Communication skills, Accuracy, Quality and Quantity In Warranty Processing Time Management, Multi-tasking, Problem Solving, Team work & assertiveness.

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates