As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.
Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
What's On Your Plate?
We are looking for a talented, self-driven and experienced Business Analyst. It is a pivotal role that will contribute to the evolution and success of one of the key priorities of the organization by insights mining and data modelling to make high impact decisions. Joining the team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. The role is highly cross-functional in nature. You will work closely with logistics managers, product managers, data engineers, and senior management to define new metrics and project requirements.
In this role, you will have the opportunity to touch every aspect of our business, driving data analysis and insights to help develop our selection, optimization, fulfillment strategies. You should be a self-starter who is proficient in SQL, customer centric, and passionate about product strategy and analysis.
What’s On Your Plate?
Work directly with product and business stakeholders to translate the questions and hypotheses into structured analysis
Create, build, and maintain recurring selection metrics and reports
Define, measure, and track success of feature launches and new initiatives
Effectively translate data into actionable insights and communicate them to key stakeholders and senior leadership
Design and influence operational best practices for reporting and analytics to enable the team to scale
Support countries with their problems with products
Create, build and maintain necessary documentations that will help our businesses
Identify areas of opportunity for automation
Participate in strategic and tactical planning discussions
What Did We Order?
A bachelor’s degree in computer science(or related field), or equivalent work experience
Strong analytical and quantitative skills; experience using data and metrics to test theories, confirm assumptions, and measure success
Expertise in SQL
Strong communication skills, a proactive attitude and delivery focused
Patient, persistent, pragmatic and respectful
Time management, potentially balancing multiple initiatives simultaneously, prioritizing activity in line with business priorities
Understanding of Agile Methodologies
Proven problem solving skills with regard to unstructured, uncertain problems
Understanding of product development life cycle
Technical skills, ability to inform and evaluate engineering decisions
We Prefer if you Have
3+ years of relevant experience in a business analyst/data analyst/product analysis role
Experience building dashboards, reports, or tools
Experience with query optimization
Experience evaluating data integrity
Experience with system technical integrations
Experience with software product development