Receptionist - Automall - Dubai Festival City - Dubai

Receptionist - Automall - Dubai Festival City - Dubai
Al Futtaim Private Company LLC, United Arab Emirates

Experience
2 Years
Salary
0 - 0 USD
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Feb 18, 2021
Last Date
Mar 18, 2021
Location(s)

Job Description

Receptionist- Automall

Job Description:

Handling all incoming telephone communications, using systems provided to log reasons for call or visit and forwarding to relevant team members, subject to availability

Providing excellent and a delightful customer experience as per company policy and procedures

Providing excellent and a delightful customer experience as per company policy and procedures

Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary

Resolving customer queries promptly, within company guidelines, before escalating to higher level if necessary

Attending to customer needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly

Logging calls (including time, date and caller details)

Maintaining an up to date knowledge of personnel and procedures

Delivering a warm welcome to all walk-in customers quickly and as proficiently as possible, by coordinating with employees and customers.

Job Specification

Qualifications, Experience & Skills:

Minimum Qualifications and Knowledge: High school and above

Minimum Experience: 1 year of experience as a Receptionist.

Job-Specific Skills:

Fair English communication skills

Excellent telephone manners

Proactive, hardworking, motivated approach

An understanding of IT systems would be advantageous

Arabic is an added advantage.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click β€œapply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Job Rewards and Benefits

Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates
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