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HR Officer / Operations Specialist Job in United Arab Emirates
SSH , United Arab Emirates

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HR Officer / Operations Specialist

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 19, 2021
Last Date
May 19, 2021
Location(s)

Job Description

Are you a talented Human Resources individual looking to join a diverse HR team in a multidisciplinary Architectural & Engineering organisation? This role is to be based in our Dubai (United Arab Emirates) Office.
 
Our Human Resources team contributes to the success of the company by providing operational leadership in planning, developing, implementing, promoting and evaluating the effectiveness of the organisations HR procedures and initiatives.
 
Our portfolio of live projects includes cultural, healthcare, hospitality and retail projects across the Middle East and North Africa.
 
SSH is one of the leading master planning, infrastructure, building design, construction supervision and project management firms in the Middle East, with a reputation for design integrity and a portfolio of landmark projects throughout the region.

 
This is a multi-faceted role which reports directly to the Senior HR Buisness Partner for SSH offices in the UA, Oman, Bahrain & Qatar. The role requires an individual with knowledge of management information systems and workflows, who can multitask and think on their feet. Strong HR knowledge of labour Laws in the UAE, Oman, Bahrain, Qatar and KSA is preferred. You will complete joining formalities, arrange new joiner packs, conduct induction sessions, and maintain personnel records. Additionally, you will prepare offer letters, salary certificates etc. and arrange medical insurance cover for all staff and act as the company liaison with other functions like IT, payroll, finance, etc. You will be actively involved in onboarding, offboarding, and assisting the Senior HR Business Partner with reviews and supervision of company policies and procedures.

Requirements
Strong IT skills, a numeric mind set together with exemplary attention to detail are a must, as maintaining the employee files both in soft and hard copies is paramount to the role, as the firm employs many contractors and consultants globally. The ability to prioritise an ever-changing workload is essential as you will also be responsible for general HR and office administration and general office support in the absence of the Senior HR Business Partner. This is a friendly, team spirited environment and we are looking for an individual who appreciates this in a work environment. The applicant must be mature minded, flexible and agile by nature and be able to work under pressure and demonstrate strong time management skills. Traveling is not a requirement for this role.

Full Job Description
JOB PURPOSE
To deliver a full range of HR support services to ensure accurate implementation of HR policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.
KEY ACCOUNTABILITIES (not all-inclusive)
Act as the main focal point for employees in the UAE, Oman, Bahrain and Qatar, following the highest standards of internal customer orientation.
Ensure qualitative and effective execution of core HR operations, fully leveraging available technology and best practices from in/outside SSH.
Oversee and manage the end-to-end employee life cycle management process, including the acquiring of required approvals, preparation of contracts and taking system actions;
Ensure a smooth separation process, with a focus on the employee experience and acquiring the needed information for the organization through exit interviews and analysis of the respective data;
Act as the main focal point for HR-related benefits and entitlements and provide guidance and timely response to SSH employees on queries related to benefits and entitlements, including medical insurance and pension (for nationals);
Take the lead in a regular and consistent HR communication (HR calendar, payroll calendar, etc) all year long;
Review, optimize and further streamline, simplify the HR processes to ensure effective and efficient HR transactions;
Ensure high-standard reports and trackers are maintained on all the above processes, to run regular reports on HR operational workload;
Conduct HR Inductions for new joiners, and guide employees to follow the new orientation guidelines.
Ensure new joiner Probation Review is completed and signed off by line management before due date.
Produce and generate HR and data reports as required for Senior Management and Internal Auditors.
Support HRBP and payroll with exit processes (collection of exit documents, signatures, and final settlement document updates)
Support HRBP with pay reviews and promotions followed by the Performance Management Process.
Implement, monitor and control Change Management across the business (salary, titles and line management).
Fully deputise for Senior HRBP, Travel management and HRO’s.
Liaise with the Payroll Team, Finance and Senior HRBP for the departing employees End of Service procedures.
Timely close out of CRM requests/tickets within the agreed business SLA’s.
Ensure SSH policies and processes are correctly adhered to, recognize risks and reporting of any non-compliance issues in an effort to optimize, cultivate and drive one SSH culture.
 
Skills
STANDARD MINIMUM QUALIFICATIONS
Education: Bachelors Degree in business management, HR or commerce.
Experience: Three or more years of progressively responsible support work experience in general administrative work, including at least three years in human resources or other related field.
Knowledge & Skills:
Knowledge of specialised HR administrative work practices and methods (advanced excel skills vLookup, pivot tables, etc., gained through relevant technical training and experience.
Good communication skills and good understanding of HR principles and their application in order to respond to and resolve a range of HR queries.
Ability to conduct basic analyses in order to generate periodic reports and make recommendations for further actions.
Ability to build relationships with a variety of individuals across functions in order to effectively contribute to the functioning of the unit.
Ability to work with minimum supervision and use initiative to perform administrative tasks within broad SSH guidelines and standards.
Language: Fluency in English language. Knowledge/fluency in Arabic not essential but preferred.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
Broad or specialized knowledge of HR best practices, techniques and processes.
Ability to support more junior and/or less experienced members of the team.
Ability to work with minimal supervision.
Ability to analyze data, draw conclusions and recommend a course of action when it comes to HRIS and policies and procedures.
Good communication skills required to give and receive information and work with a variety of individuals.
Ability to establish and maintain effective relationships with client group and
provide customer-oriented service. Ability to identify client group’s needs and match them to appropriate solutions.
Proficiency in working with MS applications, including Word, Excel and PowerPoint.
Managing and running Mobilization, On-boarding and Off-boarding processes at SSH (Dubai, Bahrain, Qatar, and Oman).
Conduct HR Inductions for new joiners, and guide employees to follow the new orientation guidelines.
Ensure new joiner Probation Review is completed and signed off by line management before due date.
Produce and generate HR and data reports as required for Senior Management and Internal Auditors.
Support HRBP and payroll with exit processes (collection of exit documents, signatures, and final settlement document updates)
Support HRBP with pay reviews and promotions followed by the Performance Management Process.
Implement, monitor and control Change Management across the business (salary, titles and line management).
Fully deputise for Senior HRBP, Travel management and HRO’s.
Liaise with the Payroll Team, Finance and Senior HRBP for the departing employees End of Service procedures.
Timely close out of CRM requests/tickets within the agreed business SLA’s.
Ensure SSH policies and processes are correctly adhered to, recognize risks and reporting of any non-compliance issues in an effort to optimize, cultivate and drive one SSH culture.
 
 
HR Officer / Operations Specialist to replace Rachael Fernandez who resigned

Qualifications
You must be a qualified human resource professional.
 
Established professional credibility as evidenced by a degree or graduate degree from an accredited institution in human resources management and or a post graduate master’s and a related professional accreditation such as MCIPD, FCIPD, CHRM, SHRM would be highly advantageous.
 
About SSH
 
SSH specialises in the delivery of world class construction projects in the MENA region. We are a rapidly expanding multidisciplinary firm with over 50 years' expertise in architecture, engineering, infrastructure and construction supervision.
 
SSH are respected project leaders, trusted international partners and reputable employers. We aim to be the consultant, strategic partner and employer of choice for the MENA region. Our continued participation in the region's premier construction projects reflects our world class expertise in specialist markets and our unrivalled local knowledge.

Job Specification

SSH

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