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Senior User Researcher Job in United Arab Emirates
Bayzat , United Arab Emirates

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 19, 2021
Last Date
May 19, 2021

Job Description

Bayzat is the work life platform that benefits everyone. We are redefining the way work works for the better, making automated HR, payroll, employee benefits and insurance a possibility for all businesses.

We are one of the fastest growing startups in the MENA region with 200+ team members from 30+ different countries.

What you will be doing?

  • Formulating a strategy for implementing  research practice along the entire product lifecycle in Bayzat. 
  • Defining the research objectives and formulates research proposals that are forwarded to the various product LoBs based on the different  needs for each LoB.
  • Leading the execution of user research using explorative, formative and summative, studies, by applying methods such as usability testing, field research, surveys, diary studies, and any other methods deemed impactful in the formulation of product approaches that improve the user experience.
  • Analyzing and triangulating qualitative and quantitative data in order to generate strategic and tactical insights along with actionable recommendations that drive product design improvements and innovation that will in turn improve the user experience.
  • Guiding the product development teams in a hands-on manner through both small scale and large scale user experience researches upon request. The researcher assists in the analysis and interpretation of cognitive, behavioral, and physiological consumer data.

What is required to be successful?

  • Creativity and innovation: Creativity in finding new and competitive methods of understanding consumer behavior and experiences in relation to the product to keep the business stay ahead with regard to customer satisfaction and user experience.
  • Internal evangelism: Finding compelling and creative ways of evangelizing insights discovered from research efforts as well as institutionalizing and mentoring the best research methods practices. Internal evangelism is not limited to product management departments but is meant for the whole business to cultivate a highly informed and effective research informed product organization. 
  • Consumer Interaction: For the effective performance of his duties; in order to understand the consumers’ needs and how to best improve their experiences, the Senior UX researcher takes the initiative to interact with them. At this capacity the Senior UX Researcher, manages consumer expectations, respond to their requests, and communicates feedback to them in a simple, clear, and concise manner.
  • Consultancy: Playing a consultancy role in the business by providing various product departments with advise on the best product usability trends, practices, and other consumer experience standards. He also makes recommendations for the business’s product that will align the product with these trends and practices, which subsequently enhances the consumers’ experience.
  • Communication skills: Ability to relay complex information in a simple, clear, and concise manner to collaborating personnel both verbally and written form. 
  • Interpersonal skills: Passion understanding jobs-to-be-done framework, user centered design, have a meticulous eye for detail, being able to manage multiple simultaneous projects with ease; a drive to take initiative beyond his normal duties; strong listening, organizational, and analytical skills; and a will and capacity to constantly learn new and developing research methods and analyses.

What should one posses?

  • Degree in Cognitive psychology , Human Computer Interaction, Human-Psychology, Computer Science any other related field.
  • Experience of over 5 years in qualitative and quantitative research methods.
  • Proven track record of successful product research within organization with vast experience in usability studies, interviewing, ethnographic observation
  • Proficiency in remote usability testing tools e.g. Maze, UserZoom, Validately, UserTesting, Loop11

Job Specification


Human Resources - Dubai, United Arab Emirates