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Technical Consultant, MENA Job in United Arab Emirates
Callsign , United Arab Emirates

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 23, 2021
Last Date
May 23, 2021

Job Description

Since our launch in 2012, we’ve been on a mission: to make digital identification simple and secure for everyone, and everything.

In that time, we’ve expanded constantly, and been joined by over 150 incredible people, all with the same vision. We’ve grown in other ways too we raised $35 in our Series A funding round, and launched our game-changing authentication platform.

Our technology is now being used by hundreds and thousands of users worldwide, including some of the world’s leading financial institutions.

And this is just the beginning.

Over the next year, Callsign will double in size as we continue our mission to make every web, mobile and physical interaction seamless and secure.

We can’t do that alone, though. That’s why we’re looking hire the brightest, most inquisitive minds out there: the people who want to help us change the rules of identity and have the skills and passion to make this mission a reality.

Does that sound like you? Let’s talk.

Callsign’s Technical Consultant will be a crucial role within the business, to help implement and deliver solutions to clients. The position actively engages in cutting edge Intelligence Driven Authentication projects for a number of high-profile client. Work will be in a dynamic and continually evolving environment with clients, partners as well as colleagues based across all of Callsign’s internal departments.

The ideal candidate will be able to work across multiple projects simultaneously, and be able to handle tasks such as integration, deployment and documentation of Callsign Intelligence Driven Authentication solutions.

Key responsibilities for the role holder will include:

· Attending customer workshops and meetings as a trusted advisor and subject matter expert on Callsign solutions;

· Design, deploy and document Callsign solutions into customer environments;

· Deliver and review technical documentation as part of the project delivery including: requirements analysis, gap analysis and solution design;

· Provision of technical training and support to customers during project delivery.

The role holder will be expected to collaborate with engineering and product management teams, advocate client feature requests and help influence Callsign’s product roadmap. There may be requirement to spend time on site with clients (travel may be required), to ensure successful integration of solution or delivery of projects.


· Strong interpersonal and communication skills in both spoken and written English.

· Relevant industry experience to enable comfort with business and technical aspects of the role.

· Hands-on experience configuring and troubleshooting REST APIs (implementation in Java Spring Boot framework)

· Comfortable working with clients (both remotely and on client site) to deliver work and solve problems.

· Motivated, hard-working team player with initiative and able to self-manage.

· A good understanding of fraud amp; security technologies such as multi-factor authentication, threat intelligence, transaction monitoring and identity and access management.

· BSc (or equivalent education) in Computing, a Physical Science or Engineering.

Additional Skills for the Role (not mandatory, but nice to have)

Financial Services experience, in particular Retail, Private or Commercial banking.

· Experience within Digital Transformation, Fraud or Cyber Security.

· Have an understanding of industry regulations such as: PSD2 SCA, Open-Banking etc.

· Understanding of some of the following technologies: cryptography, databases, web

applications, network protocols and network security.

Understanding of industry standards such as: OpenID Connect, OAuth, SAML, OATH, RADIUS.

Job Specification


Information Technology and Services - Dubai, United Arab Emirates