About the role
We are looking for entrepreneurial individuals who have the ability to work with very VIP clientele, provide a luxury service and have a passion for luxury product. The VIP Business Development Executive will focus exclusively on new business opportunities that offers free White Glove Consignment service for the GCC largest marketplace for pre-owned luxury items.
Responsibilities
- Conduct research to develop connections with new consignors and prospecting existing connections. These contacts include and are not limited to, stylists, personal shoppers, boutique owners, sales associates, beauty spas, high end gyms, aesthetic clinics, and wealthy individual consignors.
- Build long-term relationships with new and existing consigners to increase business.
- Maintain a seamless flow of communication with other departments including merchandising, accounting and customer service.
- Achieve the monthly targets.
- Develop and implement action plans to continually increase consignment with The Luxury Closet.
- Follow up on new business opportunities and set up meetings with consignors in their homes/workplace to procure their luxury merchandise.
- Prepare contracts and presentations.
- Promote the company’s products/services addressing or predicting clients’ objectives.
- Creating business development plans.
- Providing management with feedback and reports.
Requirements
- Proven working experience in business development, personal shopping or dealing with VVIP clientele.
- A strong network of professional or personal contacts in the fashion, hospitality, and luxury industry in GCC.
- Proficiency in MS Office and spoken and written English and Arabic.
- Leadership, Luxury Presentation, Entrepreneurship.
- Time management and the ability to work under pressure.
- Market and luxury brands knowledge.
- Strong customer service orientation and communication.
- Pro-active service delivery attitude, willingness to do whatever is required with a hands-on approach
- Extremely reliable and trustworthy.
- Ability to work evenings and weekends when needed to accommodate the clients’ request for an appointment.
Benefits
The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. In Dubai, we have learnt to dream big, think far, and do what no one thought possible. The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connoisseurs, and change the future of luxury shopping.
Our mission is to be the leading marketplace for luxury shoppers in the GCC region. We will build a destination that has world class customer experience, differentiated technology and operational performance, and exceptional reach into the closets of the region. We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 4 Startups in UAE by Forbes Magazine, however, we care less for accolades, than our NPS.
Some facts about The Luxury Closet:
- TLC has raised $18m till date across 3 funding rounds
- TLC focuses on resale of perfect condition items from high end brands like LV, Hermes, Rolex from sellers across Middle East, which globally has the highest per capita spend on luxury.
- Founded in 2012, it has expanded rapidly and delivered robust growth. TLC direct-to-consumer sales in MENA represent 60% of revenues and overwhelmingly extends to 40% from Asia to The USA.
- Resale has proved to be a Resilient and High growth Business Model, with TLC’s sales growing nearly 100% YOY
- TLC was ranked as Top 100 startups in Arab World by World Economic Forum https://widgets.weforum.org/arabstartups/
What do we offer?
- A young, dynamic and forward thinking environment
- Fast paced and very short decision times for changes
- A canvas for you to truly excel
- 99% of uptime on sunshine