Vanden Global are seeking an experienced Business Development Officer, to explore and open a new line of business within India, Pakistan and/or Bangladesh. The successful candidate will be responsible for the market penetration, development and management of the Resin amp; Regrinds (Products), with a view of opening up an office as the business line develops. This is an exciting opportunity to join a growing and ambitious company.
Requirements
Business Development amp; Delivery:
- Enhance relationships with existing plastic recycling customers to increase volumes amp; margins
- Develop new customers to diversity business and to increase overall volumes and margin
- Develop multiple customers for each available product across the geographic region to ensure consistency of trade in all market conditions
- Maximise margin by using effective negotiation techniques
- Negotiate/ close deals and handle claims or objections.
- Actively seek out new sales opportunities through cold calling, networking, social media, attending conferences and trade fairs etc.
- Collaborate with team members to achieve better results
- Systematically work through all prospects to establish relationships that result in profitable, long term business
- Actively engage with the greater team to develop skills and share knowledge
- Gather feedback from customers and prospects and share with internal teams
- Conduct market research to identify selling possibilities and evaluate customer needs
- Perform customer site visits to build relationships and discover market information
Reporting amp; Management:
- Keep detailed logs in CRM of all activities constantly
- Maintain accurate records of customer information in CRM, including material requirements
- Use knowledge of competitors and market to develop the company's unique selling propositions
- Consult with senior management to share business or market trends with a view to further extend market penetration and services
- Contribute to developing standard operating procedures for sales and customer service to mitigate risk and ensure seamless workflow
Client Retention:
- Maintain and enhance existing client volumes and margins
- Develop and enhance relationships by being creative, innovative and offering excellent customer service that is responsive and tailored to customer needs
- Engage in constant and active risk management, to ensure the product being supplied is per the company quality requirements
- Research:
- Develop a thorough understanding of the nature of the business by analyzing previous sales data and publicly available information
- Develop a thorough understanding of the company's people and capabilities
- Research and develop a thorough understanding of your clients’ business e.g. their customers, supply chain, production process and finished products
Benefits
Knowledge (Education amp; Related Experience):
- Significant Sales Executive experience based ‘on the road’ and:
- A proven track record in developing new business accounts ‘from scratch’
- A proven track record in working to and exceeding financial targets
- Experience of handling and overturning objections and converting into sales
- Experience of trading plastics, scrap plastics or other scrap an advantage but not a requirement
- Experience of successfully using a range of sales techniques to secure new business
- Experience of successfully managing existing accounts amp; acquiring new ones at the same time
- Experience of using a CRM system to record accurate customer data
- Self-motivated with a results driven approach
- Fast learner and passion for sales
Skills amp; Abilities:
- Multilingual (fluent English is a requirement, plus either Hindi, Urdu or Bengal)
- Able to stand back and review data/information to see the ‘big picture’
- Able to use logic and reasoning to appraise situations
- Able to anticipate opportunities and risks
- Able to build rapport quickly with colleagues and customers
- Able to negotiate effectively with customers to maximise margins
- Able to effectively collaborate with colleagues to achieve results
- Able to manage and respond quickly to changing/competing priorities
- Highly organized, able to independently plan own time e.g. Outlook calendars and reminders
- Able to follow internal procedures (CRM, Budgeting, Admin etc.)
- Able to present and clearly communicate information in speaking and writing
- Able to ensure tasks are completed on time and to a high-standard
- Able to use Excel, Outlook, Word and othe