Online Merchandiser - M&S - Dubai, UAE
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
JOB PURPOSE:
The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across Clothing, Home, Beauty & Food. The job holder will also be accountable for delivering market leading customer experience and support the Senior Online Merchansier in developing and executing M&S standards.
KEY ACCOUNTABILITIES:
Monitor web analytics as per principle guidelines
Work on Improvement plans to enhance customer experience
Incorporate Best Practices online to ensure online to offline flow.
Manages Online Merchandising – Category Listing
Prepare reports and analyze conversion numbersDemand Management (from Sales insights)
Develop SEO (search engine optimization) and pay-per-click (PPC) Strategy/Marketing Plans
Manage promotionsKeep Ecom site exciting and alive (Banners, Blogs)
Building strong relationship with internal and external teams, especially the Buying and other brand teams
JOB CONTEXT
The position is primarily responsible for trading and online merchandising of M&S Ecommerce platforms and 3rd Parties .It is important to build strong relations with the buying, demand planning as well as effectively communicating and working with content, marketing and design teams to ensure that we are aligned on product content, availability and promotional activity
Job Specification
QUALIFICATIONS, EXPERIENCE, & SKILLS:
• Range/category experience or previous company experience at the same level
• Good planning, organizational and prioritization skills
• Highly operational, with an understanding of retail processes
• Strong analytical and numerical skills – someone who quickly grasps the key drivers of the fast Beauty and Skin care market
• Graduate or Graduate caliber with at least 2 – 4 years of experience in similar position in a Commercial role, preferably in Health & Beauty
Job-Specific Skills:
• Good working knowledge of MS Office
• Good working knowledge / experienced user of an eCommerce content management system
.
Behavioural Competencies :
• First and foremost, a great cultural fit with M&S Al-Futtaim
• Able to work at pace with an impatience to get things done
• Resilient and driven, with the desire to succeed
• Passionate about their work with a can-do attitude
• Strong eye for product and for trading
• Strong/excellent attention to detail
• Strong commercial skills (commercially astute)
• A team player capable of working cross-functionally in a collaborative manner
• Results-orientated, with the ability to drive and deliver the implementation of new ideas
• Ambition, while grounded in reality
• Excellent communication skills
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