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IT Executive - IKEA Service Office - Dubai, UAE Job in United Arab Emirates
Al Futtaim Private Company LLC , United Arab Emirates

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2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Mar 2, 2021
Last Date
Jun 2, 2021

Job Description


IT Tools (Multi-Channel) & Business Processes

Responsible for the store’s Master Version Microsoft Navision, QlikSense, Microsoft CRM & IKEA IT infrastructure.

Managing the ERP systems for efficiently operating the business processes with well-maintained IXP/EDDA data.

Implement necessary Master Version upgrades (Service packs & Hot Fixes) in coordination with the Regional IT team

Coordinating all local technical upgrades and implementations across the stores and their standardization for increased efficiency.

Ensure all current systems and infrastructure is managed day to day, including servers and services.

Database administration for store systems including integrated data flow to regional systems

Project Management

Will be part of the new store buildup team to set up the full store infrastructure in coordination with Regional IKEA & AFG’ team

Responsible for the new store project management – IT Infrastructure, telecommunication, Navision & LS Retail implementation, Extended LAN and IKEA Tools, Digital TV Solution, CCTV, Visitor Counting, DOMS,IP Telephony, as per IIS B.V recommended standard IT Platform.

Responsible for rolling-out any IT tools launched by Inter-IKEA for existing & upcoming stores; in coordination with Regional IT Project Manager

Business Support / Contingency

User access & authorization management in MV apps

Provide 24hr assistance when required for the retail support functions (x3 stores, x1 cocp) & external warehouse operations.

Manage & maintain all data replication/integration modules for data consistency across the MV platform

Coordinate with IKEA IT(Sweden) on all IKEA Systems - EDI (IXP) – Supply chain, PTAG plus, IKEA Toolbox, Home Planner (IHP2),IRW,XLAN,e-com,etc.


Minimum Qualifications and Knowledge:

Degree in Information Technology or equivalent qualification

Minimum Experience:

Fresh graduate up to 2 years’ experience in the IT field, preferably in the retail sector

Experience in Microsoft Dynamics Navision 2013 onwards is preferred.

Be able to solve technical and software problems and apply preventive actions

Have IT security awareness

Strong team player and good communication

Flexible with time and willingness to support/attend calls outside office hours (if needed)

Job Specification

Job-Specific Skills:

IT Project Management

Change Management,

ERP or Retail Systems Knowledge & POS

Excellent communication skills

Behavioral Competencies:

Customer Focus

Individual Accountability

Continuous Improvement


We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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Al Futtaim Private Company LLC

Consumer Goods - Dubai, United Arab Emirates