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AWS Senior Engagement Manager Job in United Arab Emirates
Amazon , United Arab Emirates

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2 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As Described in Job Ad
Total Vacancies
1 Job
Posted on
Mar 5, 2021
Last Date
Jun 5, 2021

Job Description

Successful candidates will have a strong project management background, a deep knowledge of change management processes and a demonstrated passion for enabling and transforming customer’s organisations. You will be a passionate, data driven and proven leader with the ability to gain customer stakeholder buy-in, communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams, regardless of organizational boundaries. You will be a natural problem solver with a cool head, which can deal with ambiguity and work autonomously to drive the right outcomes for your customers

* Partner with customer and sales team to define, develop and implement skills transformation programs

* Take ownership of all project management activities for each Skills Guild engagement including planning, reporting and risk mitigation. Ensuring customer outcomes and milestones are delivered on time and to the requisite level of quality

* Partner with AWS Account Managers and Solution Architects to directly support key customers with their program management needs, where needed, develop program management tools and documents for customer and AWS

* Use a data driven approach to define metrics and reporting mechanisms that will ensure the quality of all customer engagements

* Become a subject matter expert and educate account managers and customers on best practices for running large scale enablement projects

* Craft monthly business reviews to AWS leadership to surface key business insights from the field and advocate for our customers

* Opportunity to lead change and spearhead projects that will transform the AWS customer experience

Job Specification


* 10+ years of relevant experience delivering complex business and/or organisational transformation projects

* English language skills

* 7+ years in a customer facing role

* Bachelor's degree in science, technology, engineering, math or equivalent experience

* Demonstrated ability to develop project management processes and reporting mechanisms

* Proven record of delivering engagements greater than $1m

* Extremely strong written and verbal communication skills

* Proven ability to work in an ambiguous environment

* High attention to detail and proven ability to manage multiple competing priorities

* Superior analytical skills including but not limited to, enhanced Excel, Tableau and Power BI

* Functional knowledge, including but not limited to strategy, business development, change management, process improvement, sales enablement and marketing


* Additional Arabic language skills

* Training business experience

* Knowledge of cloud services

* Working experience as a SCRUM master or leading a SAFe program

* SCRUM/Agile, PMP, Prince2, PgMP, SAFe certified

* Robust understanding of training and skills trends within the technology market

* Prior experience working in a technology sales organization


Information Technology and Services - Seattle, United States