Customer Representative
Bayut | dubizzle, United Arab Emirates

Customer Representative is responsible for pricing vehicles for representation in order to advertise on the dubizzle pro platform. As the UAE’s largest used car classified website the position will be responsible for generating new listings thus increasing inventory ensuring that all sales targets are met.

• Demonstrate a clear ability to price a multitude of vehicles within the dubbizle pro boundaries
• Negotiate with customers to price cars effectively ensuring an efficient sale with maximum margin
• Outbound on call consultations to generate new branch sign ups
• Ability to adjust the price of vehicles to reflect the mileage, colour, warranty/service, engines, specifications and condition etc.
• Efficient data entry of customer and car credentials using the Salesforce CRM system to ensure current and future databases are maintained
• Build and maintain customer relationships to generate potential future business
• Oversee the representation process including meet and greet through to handover to enhance the overall customer experience

Requirements

• Valid UAE driver’s license

• Minimum of 2 years automotive experience
• Previous experience using CRM software/Apps (Preferred Salesforce)
• Able to demonstrate a proven track record within a similar role

• In depth knowledge of the used car market
• Expertise in wide range of makes, models, specifications specifically for GCC vehicles
• Strong negotiation and leadership skills
• High level interpersonal skills to facilitate communication in person, by email, and telephone with professionalism
• Ability to multitask, prioritise and manage time effectively and efficiently
• Highly presentation individual with a professional attitude
• Team player

Benefits

• A fast paced, high performing team.
• Multicultural environment with over 25 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards amp; Recognitions
• Learning amp; Development

Job Rewards and Benefits