Senior Customer Service Representative - Al Futtaim Logistics - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
Senior Customer Service Representative | Al Futtaim Logistics | Dubai
About the Position:
We are currently looking to recruit a Senior Customer Service Representative to join our Contract Logistics division based in Dubai. The ideal candidate will have to ensure on a day to day basis all customer requirements are managed and planned for operations and other internal departments within agreed service levels and adhering to all free zone rules and regulations. You will be required to manage the Inbound & Outbound system functionality and Inbound & Outbound documentation. You will be responsible for increasing the customers' confidence in dealing with Al-Futtaim Logistics and controlling the PI counts & subsequent system transaction, Nil pick checks & quarantine products.
Job Specification
About You:
The ideal candidate will possess a Bachelor’s Degree and at least 3 - 5 years’ experience in Customer Service preferably in a Logistics or Retail Furniture industry. You must have an effective communication and strong interpersonal skills, with excellent planning capacity and ability to solve problems quickly. Knowledge in warehouse management system is a definite advantage!
Ref-AN
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Apply now »