Workshop Controller - AF Lexus - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
Workshop Controller | AF Lexus | Dubai
About the Position:
We are currently looking for technically competent Workshop Controller to work with Al Futtaim Lexus in Dubai. Your main role is to control job flow to appropriately skilled technicians maximizing on time completion, testing, washing and minimizing down time while ensuring all resources used are posted to the job card.
As part of our Service team, your key responsibilities are as follows:
Ensure all vehicle repairs to be of Lexus Quality
Achieve customer satisfaction by on-time completion of vehicle repairs or service.
Ensure full and accurate communication to workshop, parts, reception, and quality control.
Maintain up-to-date progress on each and every vehicle under maintenance / repair.
Ensure Technicians’ optimum utilization, productivity and efficiency.
Maintain standard operation codes and current flat-rate manuals.
Ensure all materials and labour resources used are posted to each and every job card.
The position which is solely responsible for recovering resources used to repair a vehicle is the link between customer facing staff and the workshop. A controller must pre-advise any changes that affect a vehicle under his control and be able to give progress information on each vehicle on demand while scheduling work to meet promised delivery times.
Job Specification
About You:
The ideal candidate for this role should possess the following qualifications, skills and knowledge:
Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Minimum experience of 3 to 5 years of experience as a Workshop Controller in the automotive industry or similar role
Read, Write and Speak English fluently, is computer literate and possess driving skills.
Has a strong problem solving skills and inter-personal skills
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