Logistics Manager - MENA - ACE Hardware - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
The Logistics Manager is responsible for managing ACE Hardware and Homeworks Egypt logistics execution and operation for MENA (UAE, Qatar & Egypt). You will support the brand team to deliver sales, availability, cost budget, store growth programme. You will lead and manage MENA brand logistics team, develop the team to drive a improved capability, scalable logistics team and standardised approach embedding best practice, effective delivery in a matrix organisation, manage 3pl companies to deliver excellence in supply chain, maintain strong working relationship and deliver strategic initiatives for both retail and e-commerce to continuously improve cost, efficiency, service & accuracy. You will ensure compliance for product registration, contracts, health & safety and authorities regulations.
Key Specific Accountabilities:
Responsibilities
Build, develop and manage regional logistics team to deliver business growth; support, coach and direct as appropriate
Inbound logistics; from source hub to arrival at DC, including customs clearance
Product Availability
Multi country sourcing and local suppliers
Liaise with buying to ensure appropriate freight planning is applied to ensure stock availability
Cost LCF % of goods purchase price
Measure Develop a cost budget based on volume projections with key indices per lane
Minimise air-freight
Participate in annual tenders for freight services
Measures: Cost per single and % cost / invoice value of goods
Efficiency
Measure freight lead time from source to arrival at DC by ‘lane’ and take steps to minimise: by event code: haulage to port, port dwell time, sailing time, port dwell time, haulage to DC.
Exception management
Take rectification actions when plan changes to minimise impact on the business
Outbound Logistics; Management of RDC, Country logistics operations, e-commerce fulfilment & transport and e-commerce last mile customer deliveries
Cost, budget, OPEX, cost per single and % cost / turnover Efficiency
Productivity
Vehicle utilisation %
Stock: Lead time, Port-available on shelf,
Accuracy; Stock loss/gain, pick accuracy(gross)
Service; OTD, FTP, lead time to store from DC
E-commerce Delivery NPS
Compliance
Product regulatory compliance (PRC)
Budget
Registration
Marking compliance
Operate safely and legally
Contractual compliance with suppliers; representative, in date, AFG T&C’s, best practice front end
Embed Principal best practice
Continuous improvement agenda
Deliver Strategic Initiatives
Capable, scalable logistics team and standardised approach rolling out best practice
New territories, stores, product categories
Single view of inventory
Digital road map implementation; OMS/CMS
Deliver Brand roadmap; 3pl, warehouse, hazmat
Stakeholder management;
Brand, Principle, central functions; Supply Chain centre of excellence, finance, HR, external; suppliers, contractors
3PL / Contractor Management
Maintain contract tracker, ensure green status
Senior stakeholder management of in country contractors & 3pl’s, maintain 2up 2 down communications
Ensure top KPI’s are delivered
Manage the relation with the warehouse locations
Reporting, ways of working
Attend weekly call & report: volume brief commentary on priorities, headlines KPI’s to Brand & retail Trading call
Monthly review. report month/YTD, and trend for KPI’s 3pl & brand & Retail
Quarterly review, Annual report, cost, efficiency, accuracy & service 3pl & brand & Retail
Maintain Initiative tracker
Work in a matrix Sharing with Supply chain centre of excellence & other retail brands
NPS and customer’s centricity focused with 3pl and last miles delivery
Job Specification
About You
To be succesfully considered for this role, you must demonstrate the following skills and qualifications:
Degree level qualifications in related field & multiple function (inbound freight & clearance, 3pl, warehouse, transport, e-commerce, logistics management experience
Strong Leadership and people management skills
8+ Years of relevant retail logistics experience
MENA, retail experience, ability to manage the end to end MENA supply chain
Inbound logistics; origin to Distribution center and stores Outbound Logistics; warehouse & transport operations
E-commerce; Fulfilment and last mile provider customer delivery
Highly proficient in MS office applications, especially excel
Highly analytical person with great precision and attention to detail
Problem solving skills
Excellent time management skills with the ability to multi-task
Fact based, assertive and respectful
Strong problem identification, resolution & conflict management skills.
High level of motivation, enthusiasm and persistence.
Ability to be a change agent within the organisation.
Customer centricity and individual Accountability
Continuous Improvement
Teamwork
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.