Mediamonks Dubai is looking for a Community Manager to join our ever-growing team. In this role, you will set and implement social media and communication campaigns to align with communication strategies. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities to create impactful work.
Your core focus will be leading and supervising thought leadership and best practices in Social Media projects and digital content across multiple accounts, including new business opportunities. In addition to providing agency thought leadership, and team training, education amp; mentorship, you will be responsible for overseeing a diverse and fast-paced set of the projects from beginning to end, including hands-on project management, ad hoc social media consultation, building of strategic recommendations, and monitoring amp; optimization of executed plans.
Key Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies.
- Work on content calendars and make them come true, including the timely publishing of social media posts.
- Provide engaging text, image and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
- Organize and participate in events to build community and boost brand awareness.
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
- Work closely with data strategists to provide monthly and quarterly reports and optimization opportunities.
- Work collaboratively with social strategy, account management and creatives to ensure social media channels are on brand at all times.
- Build relationships with customers, potential customers, industry professionals and journalists.
- Stay up-to-date with digital technology trends.
- Analyze the conversation around the brand daily.
Requirements
Background amp; Skills
- 5+ years of experience in Community Management.
- Knowledge of social media good practices in terms of formats and tone of voice
- Ability to identify and track relevant community metrics.
- Knowledge of metrics, social listening tools and digital reports.
- Knowledge in managing CMS’s.
- Experience in developing or implementing community manager strategies.
- Excellent verbal communication skills.
- Excellent writing skills.
- Work closely with the global teams, developing individual and collective value propositions to be leveraged by the growth team for B2C and B2B opportunities as needed.
- Provide customers with the inspiration and information needed to choose MediaMonks as the trusted partner for their next project or total business transformation.
- Assist Growth Monks to develop new business opportunities with smart outbound strategies to the strategic targets, and by planning, aligning and with consistent collaboration with the Social Media category team and additional internal counterparts.
- Shape concrete solution opportunities following up on potential leads to ensure they’re well-communicated internally and set up for success when handed over from the growth team to the category team.
- Curious and attentive to popular culture to learn about trends.
- Arabic Speaker
At Media Monks you’ll be joining a highly ambitious company on a global mission to become the best production partner in any field and market. With offices all around the globe and 4,000+ Monks and counting, we’re leading the industry through integrated teams who create great, relevant work with purpose at scale and at speed.We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. We want everyone to feel free, real, safe and be respectful of others.Please be attentive to the requirements for this role and accompany your portfolio with a custom English cover letter detailing why you’re the right person for the job. Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.