Nurse Manager - Corporate - Healthcare - Dubai- UAE
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Job Purpose:
Responsible for supervising and directing nursing services within the group. Holds accountability for maintenance of standards within nursing department. Providing effective management and leadership by acting as a role model; developing team performance; managing the department; utilizing resources effectively. Contributes to the delivery of the organization’s objectives by; continuous quality improvement; service improvement, development and modernization; staff management
Job Description:
Is knowledgeable of patient rights and ensures an education atmosphere which allows for the privacy, dignity and well-being of all patients and staff in a safe, secure environment.
Maintains confidentiality of all data related to staff patients, and hospital operations.
Uses tactful, appropriate communications in sensitive and emotional situations.
Monitors staff compliance with mandatory DHA requirements
Maintains comprehensive Nursing and KPI records on all assigned staff and departments
Investigates patient’s reported complaints, problems and concerns and provides feedback to Nursing/hospital administration. Implements any training needs required in relation to complaints
Completes requirements for nursing documentations’, policies, procedures and SOP’s and other work duties as assigned.
Plans adequate staffing schedules and role mapping for the clinical needs
Plans and schedules required training needs
Plans staff annual leave absences judiciously to ensure equity and fairness for all staff without compromising operational requirements
Provides all reports, statistics and other information requested by nursing and hospital administration by identified deadlines ensuring reports, statistics and information are accurate
Coaches, mentors, counsels and educates staff with identified training needs as required.
Monitors clinical performance of employees, ensuring all deadlines for completion of orientation and competencies have been met. Develops performance improvement plan and training plans for any identified deficiencies
Promotes a culture of continuous quality improvement through the use of audit, FOCUS –PDCA projects and patient feedback. Performs any audits requested by administration and provides accurate data. Discusses audit results with staff and develops action plans when less than acceptable results are achieved.
Ensures effective communication within the unit/department between staff, patient, and/or significant others along with all Medical and Medical Allied professionals
Ensures all directives from senior management are communicated to staff and monitors compliance after implementation
Other duties as assigned within the scope of responsibility and requirements of the job.
Education:
Nursing Specialist with Graduate or Bachelor’s Degree in Nursing or related field.
Valid DHA license
Post registration certification in the specialty of practice preferred.
Job Specification
Minimum Experience and Knowledge:
Minimum 8 to 10 years supervisory experience with at least 5 years in a senior managerial position
Previous experience working with international accreditation i.e. JCIA preferred
Previous educational planning and training delivery experience
Knowledgeable of Dubai Health Authority regulatory standards and has the ability to guide the Nursing Team in accordance with the regulatory requirements and CME/LST requirements
Job-Specific/Technical Skills required to complete the tasks:
Supervise and undertake policy development and staffing duties
Ability to deliver quality nursing services
Ability in performing budgeting, cost analysis, headcount, staffing, audits and management requirements
Ability to prepare and implement standard operating procedures for a quality workflow
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