Workshop Supervisor - Truck Division - FAMCO - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
Workshop Supervisor - Volvo Trucks | FAMCO | Dubai
About the Position:
We currently looking to recruit an experienced Workshop Supervisor for our Trucks Division in Dubai. Reporting to the National Service Manager, you will be responsible for matching monthly budgets via ensuring optimum utilization of the available workshop labor and resources in the shift to achieve set operational efficiency targets. You will ensure the team carries out Repair works & service activities in accordance to established quality, safety and efficiency guidelines and within set time frames. Successful candidate will also have a sales role to insure that desired targets are met in his / her branch.
Specifically, your key responsibilities are as follows:
Achieves monthly budget of labor net sales
Prepares the team for the upcoming job and allocates job cards to them to align the jobs to the skills set and efficiency level and maximize throughput in a timely manner
Reviews pre-order forms (Parts proforma) to confirm parts requirements are well matched with the issue on hand and guaranteed to fix the problem
Ensures quality checks are done on finished jobs by the technicians
Monitors warranty jobs to ensure the team follows the set warranty guidelines. This includes reviewing job cards and other documentation to justify warranty claims and facilitate smooth processing
Responsible for technician output
Job Specification
About You:
The ideal candidate for this role should possess the following qualifications, knowledge and skills:
Diploma or equivalent in Mechanical / Automotive or related field
Must have experience with premium truck dealer service, preferably Volvo.
Minimum 5 years hands on experience in workshop repair and operations in a reputed automotive dealership, out of which 2 years are in a supervisory capacity (Volvo preferred)
Good communicator in English; Arabic an advantage
Sound technical knowledge in vehicle diagnosis and repair
Knowledge of technical software
Valid UAE Heavy Commercial Vehicle driver’s license will be an advantage
Ability to think analytically
Planning and organizing
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