UAE National - Sales Executive - Al Futtaim Automotive - Honda -Ras Al Khaimah
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
JOB PURPOSE:
The role is to support the sales objectives of the company through achieving given sales and CSI targets. This role is responsible for providing the first-rate service to current and potential customers.
KEY RESPONSIBILITIES: Specify the output required from the job. Identify not more than 7 Key Responsibilities & their performance indicators. NB-Focus on outcomes, not tasks
Achieve and maintain the company prescribed standard sales policies and procedures.
Achieve or exceed the allocated monthly sales targets.
Achieve or exceed CSV objectives, thereby ensuring maximum customer satisfaction and repeat sales.
Ensure that Company procedures adhere in terms of handling cash and credit customers. This ensures the safety of cash and minimal chances of any loss.
Constantly improve selling techniques & customer handling skills.
Sell F& I products like GAP, Protect Plus, PCP, and Insurance.
Sell Accessories and Paint protection system.
Maintain awareness of the automotive industry, update knowledge of product range, models, features, and benefits
Analyze the market situation and identify customer needs
Explore opportunities to sell our products and services.
Continuously gauge management requirements and improvise or create reports to cater to them.
Take reasonable care for own health & safety and also take care that his or her acts do not adversely affect the health & safety of others.
Ensure quality of the job to avoid errors/rework and take actions on customer concerns (internal/external) to improve operational ease and customer satisfaction.
Comply with company QHSE rules and guidelines and SOPs and report all incidents to the supervisor.
Participate in Tool Box Talk meetings and undertake safety awareness training as provided by the company.
Follow the emergency & evacuation procedures of the company.
OB CONTEXT: DEFINE ORGANIZATIONAL POLICY AND OTHER FACTORS THAT HAVE A CRITICAL IMPACT ON THE JOB
The role acts as the focal point to continuously promote the improvement of Customer Service. A close liaison is maintained between all departments and all personnel are involved in the process to create a “Quality Service Culture”. The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer-focused decisions where problems have occurred so that we create customers for life.
Job Specification
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge:
Strong English communication skills
1-2 years, experience in cash and cheques handling positions
Strong mathematical approach
Proactive, hardworking, motivated approach
An understanding of IT systems such as Fastrack would be advantageous.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
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