Technician - Photocopiers/ Fax Machines & Printers - Electronics - Techserve - Dubai
Al Futtaim Private Company LLC, United Arab Emirates
Job Description
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
You are responsible to trouble shooting and repair of Photocopiers, Fax machines and Printers. You will also be responsible for Installation, networking & programming of photocopier and fax machines.
Key Specific Responsibilities:
Trouble shooting and repair of Photocopiers & Fax machines & printers.
Meet the KPIs as applicable from time to time
Improve the penetration in the allocated territory
Achieve and/or exceed the budgeted revenue / GM
Professional communication with customer regarding ‘repair-specific information” and educate them further on the usabilities and increased utility value of the product so as to “engage the customer” in the long run.
Shall be required to field / on-site/ projects requirement / transferable.
Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)
About You
You must have extensive experience in understanding consumer needs and the retail environment. You engaged in the products of Panasonic, Toshiba, Lexmark, etc. You possess sound technical knowledge and good communication skills. You have to ensure rectification of any defective products and networking at customer premises. You keep track of changes taking place in technology and get updated on networking and programming.
You evaluates new products by carrying out various tests in the workshop and prepares technical reports for the induction of such items in product line for the growth of the business.
Job Specification
To be successfully considered for this role, you must demonstrate the following skills and qualifications:
Degree/ Diploma Graduate in Electronics / Engineering
3-5 years experience in Technical Maintenance and networking of OA products
Strong ability to diagnose faults, Networking skill, IT skills and selling skills background is preferred.
Good English Communication skills reading, writing & speaking
Customer Focused & problem solving skills
Interpersonal skills
Organised & time management skills
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.