We are seeking a highly Experienced EUROPEAN Maitre D for our client a Luxury French Restaurant. The caldidate must have a minimum of 5 years previous experience as
- Head Waiter
- Chief Host
- Restaurant Host
- Cocktail Lounge Host
- Luxury Food Service Host
- Dining Room Host
- Restaurant Maître D'
- Cocktail Lounge Maître D,
Areas of Responsibility
- Deliver the Brand experience for guests.
- Work with the restaurant team to create the brand experience for guests.
- Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
- Follow up with guests with additional services that enhance the guests’ experience.
- Handle guest requests personally and/or refer as appropriate.
- Demonstrate the team work and brand/company values when providing service.
- Create luxury for all the senses from greeting to the entire dining experience
- Welcome guests and make them like a VVIP.
- Seat guests, provide them with the menu and information about the restaurant.
- Obtain beverages for guests if server is busy.
- Monitor service load throughout outlet and seat incoming parties accordingly.
- Help servers provide service during busy times.
- Follow up with guests throughout their meal to ensure that they are receiving the experience the brand is known for.
- Handle customer inquiries and complaints.
- Process customer bills promptly and accurately.
- Ring up bills accurately.
Requirements
KEY SKILLS AND REQUIREMENTS
- Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources.
- Planning: Skillfully determine whether tasks should be attempted, identifying the most effective way of completing the task, and preparing to overcome expected difficulties.
- Outgoing personality
- Well presented
- Dining room set up and mise en place skills
- Knowledge of the restaurant industry
- Menu creation skills
- Elegant and refined appearance and manner
- Professional and proficient customer service
- Leadership and decision-making skills
- Organizational and planning skills
- Ability to work well under pressure
- Knowledge of one or more foreign language
Benefits
9000 AED ALL INCLUSIVE plus Duty Meals