Customer Facing Enablement Manager
Cequens, United Arab Emirates

• Onboarding CF teams (Sales, Customer success, Inside Sales, Partners teams, Presales)
• Products Training for CF teams
• Working closely with product teams related to new features updates, to be shared with teams
• Prices trainings
• Building and Executing Technical and Soft Material with related parties for CF teams
• Overlooking Technical and soft skills trainings for sales
• Building and executing knowledge assessment program for CF teams,
• Account Planning Training for CF teams
• ROB and dashboards trainings for CF teams
• Sharing Product Updates for CF teams,
• Ability to transfer knowledge in a creative way to Sales and Customer success teams,
• Manage CF LMS system content uploads, expiration of materials, permission access to learners for internal and external channels.
• Ability to Coach CF teams
• Ability to build and train Sales guidelines/catalogue booklet,
• Learned proficiency in CRM software and applications.
• Provide a mentor and leadership role with one sales rep report.
• Create and conduct sales training sessions design to target CF deficiencies.
• Deliver a new, innovative sales training process for new sales teams.

Requirements

• 7+ years of sales enablement, direct sales, customer success, sales operations, product marketing, and/or project management experience at a SaaS or tech company
• A self-starter, comfortable taking initiative and working with cross-functional, executive-level decision makers to uncover needs and resolve pressing business issues
• Detail-oriented and highly organized with the ability to manage multiple programs simultaneously while adhering to high levels of accuracy and quality of work
• Excellent communication skills and experience writing, editing, and presenting to multiple levels of an organization
• Strong understanding of the pre-sales and post-sales process including prospecting, discovery, negotiation, close, account management, and customer support
• Possess entrepreneurial spirit, drive and desire to develop within a high-growth company
• Experience designing and delivering organizational change management programs

Job Rewards and Benefits